Overview

ONLINE RETURN & REFUND POLICY

Thanks for shopping at Sinkaboat.com. If you are not entirely satisfied with your purchase, we’re here to help.

RETURNS & EXCHANGES

For items purchased online, returns and exchanges are accepted within 14 days of the delivery date.  To initiate a return or exchange, please contact us at info@sinkaboat.com. Be sure when packaging your product, you include, your name, address, phone number, email address, proof of purchase, and your reason for the return or exchange.  Please allow up to 20 business days for your refund to be processed once we receive your return or exchange.

You have 14 calendar days to return an item from the date you received it, or the purchase date.

To be eligible for a return, your item must be in the original packaging, returned unopened, unused, and in the same condition it was received.  Your item needs to have a receipt with proof of purchase.

ELIGIBLE ITEMS

The following items: Clearance items, final sale items, special-order items, custom products, and gift cards are not eligible for return/exchange.  We reserve the right to refuse any return/exchange, at management discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.

REFUND POLICY

Once we receive your return item, we will inspect the item, if it meets all the return criteria, we will initiate a refund to your credit card.  You must email a claim for a refund via info@sinkaboat.com.  You should receive the credit on your credit card within the terms and conditions of your card issuer’s policies.

Shipping Returns

To return your product, you should mail your product to: P.O. Box 1028, Burleson, Texas, 76097.

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?
Contact us at info@sinkaboat.com for questions related to refunds and returns.